About The Position

Requirements

• Minimum high school diploma or equivalent
• Three years of mortgage-related experience
• Strong understanding of mortgage products and guidelines
• High level of curiosity and ability ask probing questions
• Strong verbal and written communication skills
• Strong sales skills
• Strong decision-making skills
• Ability to develop employees to achieve results
• Ability to get things done
• Ability to generate ideas to find better ways of doing things
• Positive and enthusiastic
• This position is subject to the CFPB Loan Originator Compensation Rule

Responsibilities

• Motivates and leads Loan Originators to help customers choose the best loan product for their needs.
• Trains and manages Loan Originators to meet all national and state regulation standards
• Partners with Processing, Underwriting, and Closing managers to drive an exceptional customer experience, meet timely metrics, and close customers timely and with quality.
• Identify and resolve any operational inefficiencies
• Works closely with business partners in all departments to lead, communicate and execute necessary process enhancements, new initiatives, and internal and external changes.
• Ability to be licensed nationally and in all states the company does business.
• Ensures appropriate staffing to meet department needs
• Recruits and hires top sales talent
• Evaluates employee’s performance and plans for compensation actions in accordance with that performance
• Provides developmental opportunities through identification of internal and external training opportunities
• Creates opportunities for employee growth
• Provides continuous coaching of technical skills and behaviors

Benefits

• employees are eligible for up to 6 days of sick pay
• eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service)
• Employees are eligible to participate in the Company’s 401(k) Plan
• Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage
• Employees are covered by company-paid disability, basic life insurance and parental leave
• Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available
• the Company offers an Employee Assistance Program and tuition reimbursement (as applicable)
• Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable